PropertyPromoKit app support

PropertyPromoKit includes an online contractor workspace and offline field tools. The workspace offers projects, customers, private photos, AI estimates, quotes, invoices, schedules, checklists, customer approvals, crew access, job margins, time records, price book, reports, accounting exports and business settings. Sign in with your existing account. Offline field notes, photos and draft estimates do not require an account.

Where are my jobs?

Online workspace jobs are associated with your signed-in account and require saving changes. Offline field records are stored on the device where you created them. They do not automatically sync to your online PropertyPromoKit workspace or another device. Export important reports before clearing storage or uninstalling the app.

Opening the workspace

Use Workspace to open the complete online tools inside the app. Choose a section directly or use Workspace section to move between tools. Save before returning to field notes. If sign-in cannot complete, use the website in your regular browser and contact support with the device model; do not send passwords or sign-in codes.

Photos and reports

If the camera is unavailable, check camera permission in your device's settings or use Choose photo. PDF reports include the job's notes, estimates and photos. Review the PDF before sending it to a customer.

Delete app data

To delete one job, open it and choose Delete job. To delete all local job records, open Settings and choose Delete all local records. Already exported reports must be deleted from the destination where you saved them. Request deletion of your online account and associated data on the account deletion page. This does not automatically delete offline records.

Need help?

Email bryan.yerg@gmail.com with your device model, app version and a description of the problem. Avoid sending customer photos or private job details unless needed for your request.

App privacy policy

Connected-workspace tools

These features are delivered through the online workspace. Local offline tools remain separate and do not automatically sync. See capabilities and limits.